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This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
English and translated into Arabic لعربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Greek Ελληνικά, Hindi हिन्दी, Italian Italiano, Korean 한국어, Macedonian македонски, Punjabi पंजाबी, Spanish Español, Turkish | Türkçe, Vietnamese Tiếng Việt.
Choosing the right hearing aid and provider can be difficult. Before you buy a hearing aid you can protect yourself by being a smart shopper.
The ACCC was alerted to potential consumer protection issues in the hearing aid industry through ABC RN’s Background Briefing program, Have I got a hearing aid for you.
When you buy goods and services including disability-related purchases, you have rights under law.
This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
English and translated into Arabic العربية, Chinese simplified 简体中文, Greek Ελληνικά, Hindi हिन्दी, Italian | Italiano, Spanish | Español, Filipino | Tagalog, and Vietnamese Tiếng Việt. This guide explains your consumer rights in Easy English.
English, Arabic العربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Dari دری, Dinka Thuɔŋjäŋ, Farsi فارسی, Greek Ελληνικά, Italian Italiano, Khmer ខ្មែរ, Korean 한국어, Serbian Српски, Thai ภาษาไทย, Turkish Türkçe, Vietnamese Tiếng Việt.
This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.