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This is the fifteenth report prepared by the ACCC in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2002.
A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.
This guide provides information on the Australian Consumer Law for electrical and whitegoods businesses. It covers key aspects of the law such as refunds, replacements and repairs.
This guide provides information on the Australian Consumer Law for businesses that provide personal services — for example, hairdressing and beauty services, furniture removal, photography, or carpet and curtain cleaning.
This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.
This report highlights the outcomes of the ACCC’s unfair contract terms reviews, including an overview of the key results.