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The guideline sets out the ACCC’s approach to its quality of service monitoring role and intends to assist monitored airport operators in understanding their obligations under the Airports Act 1996 (Airports Act) and the Airports Regulations 1997 (Airports Regulations), in respect to quality of service monitoring.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2012–13 financial year.
This guide provides information on the Australian Consumer Law for travel and accommodation businesses. It covers key aspects of the law such as refunds and cancellations.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2011–12 financial year.
This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2010-11 financial year.
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements as well as refunds and remedies under the Australian Consumer Law.
English, Arabic العربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Dari دری, Dinka Thuɔŋjäŋ, Farsi فارسی, Greek Ελληνικά, Italian Italiano, Khmer ខ្មែរ, Korean 한국어, Serbian Српски, Thai ภาษาไทย, Turkish Türkçe, Vietnamese Tiếng Việt.
English, Arabic العربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Dari دری, Dinka Thuɔŋjäŋ, Farsi فارسی, Greek Ελληνικά, Italian Italiano, Khmer ខ្មែរ, Korean 한국어, Serbian Српски, Thai ภาษาไทย, Turkish Türkçe, Vietnamese Tiếng Việt.
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements under the Australian Consumer Law.