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The guideline sets out the ACCC’s approach to its quality of service monitoring role and intends to assist monitored airport operators in understanding their obligations under the Airports Act 1996 (Airports Act) and the Airports Regulations 1997 (Airports Regulations), in respect to quality of service monitoring.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2012–13 financial year.
The 2012-13 container stevedoring monitoring report presents information on the financial and operational performance of the monitored container stevedores, as well as observations regarding key developments within the sector.
This guide provides information on the Australian Consumer Law for travel and accommodation businesses. It covers key aspects of the law such as refunds and cancellations.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2011–12 financial year.
The 2011-12 container stevedoring monitoring report presents information on the financial and operational performance of the monitored container stevedores, as well as observations regarding key developments within the sector.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2010-11 financial year.
The 2010-11 container stevedoring monitoring report presents information on the financial and operational performance of the monitored container stevedores, as well as observations regarding key developments within the sector.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2009-10 financial year.
The 2009-10 container stevedoring monitoring report presents information on the financial and operational performance of the monitored container stevedores, as well as observations regarding key developments within the sector.