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In 2023, we invited a sample of our business stakeholders to provide feedback on our performance against best practice principles in the Regulator Performance Guide.
The penalty guidelines are a publicly available document, promoting greater awareness and transparency in the ACCC’s approach to assessing penalties.
This draft guidance explains the obligations under the Australian Consumer Law which businesses must comply with when making environmental and sustainability claims.
This report outlines breaches of the SSU for the period 1 July 2021 to 30 June 2022. The ACCC has prepared this report based on whether in its view, on the balance of probabilities, a breach of the SSU occurred.
This paper outlines the findings from a stakeholder consultation conducted by the ACCC about Consumer Data Right data quality.
This report presents the findings from the ACCC’s targeted compliance review of data holders’ Consumer Data Right authorisation processes
Issue 85 of the Utility Regulators Forum newsletter Network.
A quarterly publication of the Utility Regulators Forum.
The Australian Competition and Consumer Commission (ACCC) is required to report annually on competition in the Australian telecommunications sector and price changes for telecommunications services in Australia.
On 21 August 2017, the ACCC published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.