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The sales practices guide covers unsolicited supplies, unsolicited consumer agreements, pyramid schemes, multiple pricing, lay-by agreements, referral selling and harassment and coercion.
This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.
This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.
This report was commissioned by the ACCC to examine the interaction of issues relevant to the sharing economy with the Competition and Consumer Act 2010 and the Australian Consumer Law.
The ACCC has developed this guide to assist operators and suppliers when making decisions about all aspects of comparator services, including in advertising and marketing.
This report has been compiled to provide industry, consumer groups and regulators with a better understanding of the comparator website industry in Australia and its potential impact on competition and consumer welfare.
In an endeavour to provide Indigenous consumers with information on their consumer rights, the Be Smart - Buy Smart booklet provides helpful tips and information about shopping rights and responsibilities under Australian Consumer Law.
This is the fifteenth report prepared by the ACCC in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2002.
A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.
This guide provides information on the Australian Consumer Law for car rental businesses. It covers key aspects of the law such as contract terms, deposits and refunds.