Undertaking date
Undertaking type
s.87B undertaking
Reference number
D01/1356
Company or individual details
-
Name
Primus Telecommunications (Australia) Pty LtdACN
061 754 943 -
Name
Global Sales Pty LtdACN
078 891 200
Undertaking
Primus shall write to all customers churned between 16 March and 30 November 2000 outlining ACCC's investigation into unauthorised customer transfer ('slamming') and the Federal Court orders made as a result of the conduct of Primus and Primus' agents. An independent assessor shall be engaged by Primus to review Primus' sales method. Primus shall adopt the ACIF's 'Selling Practices and Customer Transfer Code'. Primus shall contribute $500,000 to public education fund.