Published
When you buy goods and services including disability-related purchases, you have rights under law.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
This publication was developed by the state/territory consumer protection agencies and the ACCC.
Translated copies for download
ام ءيش ءارش دنع كقوقح (Your rights when you buy something guide | Arabic) ( PDF 1.79 MB )
当你购买商品时的一些权利 (Your rights when you buy something guide | Chinese simplified) ( PDF 1.81 MB )
Τα δικαιώματά σου όταν αγοράζεις κάτι (Your rights when you buy something guide | Greek) ( PDF 1.85 MB )
कुछ खरीदते समय आपके अधिकार (Your rights when you buy something guide | Hindi) ( PDF 1.9 MB )
I vostri diritti quando comprate qualcosa (Your rights when you buy something | Italian) ( PDF 961.52 KB )
Sus derechos cuando compra algo (Your rights when you buy something | Spanish) ( PDF 977.68 KB )
Ang iyong mga karapatan kapag ikaw ay bumibili ng isang bagay (Your rights when you buy something | Tagalog - Filipino) ( PDF 945.23 KB )
Quyền hạn của quý vị khi mua một cái gì đó (Your rights when you buy something guide | Vietnamese) ( PDF 1.71 MB )
If you are using assistive technology and cannot access our translated information, please contact our translating and interpreting service on 131 450 and ask for 1300 302 502.