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This report highlights key issues of concern in the funeral services sector and calls on businesses to review their contracts and pricing practices to ensure they comply with consumer and competition laws.
This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
This guide explains what grocery retailers need to know about unit pricing, including
The guidelines outline the ACCC approach in assessing whether to disclose information under section 95ZN of the Competition and Consumer Act 2010, where that information has been provided under section 95ZK of the CCA, or made available to the ACCC in written submissions to a price inquiry or given in private at a formal price inquiry hearing.
In this booklet you will find answers to some of the questions most commonly asked by consumers.
Honest advertising and selling practices benefit small businesses and consumers alike.
This is the ACCC's fifth report as part of its inquiry into the prices, profits and margins in the supply of electricity in the National Electricity Market.
The ACCC monitors and enforces the Competition and Consumer (Industry Code—Electricity Retail) Regulations 2019, known as the Electricity Retail Code. This is a mandatory industry code prescribed under the Competition and Consumer Act 2010.
Under its current petrol monitoring direction, the ACCC produces industry reports on aspects of consumer interest in the fuel market.
A petrol industry report analysing annual average retail petrol prices in 2019 and 2020 to identify the highest and lowest priced major retailers in the eight Australian capital cities.