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This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
This publication is designed to help small businesses understand their key rights and responsibilities under the Competition and Consumer Act 2010 and the Australian Consumer Law.
On 12 November 2016, a new law to protect small businesses from unfair terms in business-to-business standard form contracts took effect across Australia.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
In an endeavour to provide Indigenous consumers with information on their consumer rights, the Be Smart - Buy Smart booklet provides helpful tips and information about shopping rights and responsibilities under Australian Consumer Law.
A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.
This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.
The ACL provides all consumers with certain guarantees when they purchase goods and services.
Outlines a few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.
Know your rights and how to protect yourself - a guide for artists and art centres assisting artists