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This publication is designed to help small businesses understand their key rights and responsibilities under the Competition and Consumer Act 2010 and the Australian Consumer Law.
Many small businesses are still on electricity standing offers – but market offers are cheaper than standing offers.
English and translated into Arabic العربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Dari دری, Hindi हिन्दी, Farsi فارسی, Punjabi पंजाबी, Khmer ខ្មែរ, Korean 한국어, Spanish Español, Thai ภาษาไทย, Turkish Türkçe, Vietnamese Tiếng Việt.
On 12 November 2016, a new law to protect small businesses from unfair terms in business-to-business standard form contracts took effect across Australia.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.
The ACL provides all consumers with certain guarantees when they purchase goods and services.