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This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.
The sales practices guide covers unsolicited supplies, unsolicited consumer agreements, pyramid schemes, multiple pricing, lay-by agreements, referral selling and harassment and coercion.
This publication contains two reports: Competition in the Australian telecommunications sector, and Price changes for telecommunications services in Australia.
This report outlines breaches of the SSU for the period 1 July 2014 until 30 June 2015. The ACCC has prepared this report based on whether in its view, on the balance of probabilities, a breach of the SSU occurred.
Issue 58 of the Utility Regulators Forum newsletter Network.
Presents the results of the ACCC’s cross-subsidy analysis based on Australia Post’s regulatory accounts for the 2014–15 financial year.
The ACCC has a role under the Australian Postal Corporation Act 1989 (APCA) to assess whether Australia Post is cross-subsidising its non-reserved services with revenues from its reserved services.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2014–15 financial year.
The fifth quarterly report under the petrol monitoring arrangements announced by the then Minister for Small Business, the Hon. Bruce Billson MP, in December 2014.
These guidelines are intended to help dating websites and their users respond to scams.