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This guide on unfair contract terms in franchise agreements helps work out whether contract terms might be unfair.
The franchising model disclosure document sets out the recommended format for a franchisor’s disclosure document and includes tips to assist franchisors in meeting their disclosure obligations.
This is a quick guide to help prospective franchisees read and understand their franchise disclosure document.
This report summarises the key findings of targeted compliance checks conducted in 2019 by the ACCC on franchise systems in the food services sector.
This factsheet is for consumers with disability and their carers and support networks. It will help you find the right place to go if you need advice or have a complaint.
The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.
This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements as well as refunds and remedies under the Australian Consumer Law.
English, Arabic العربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Dari دری, Dinka Thuɔŋjäŋ, Farsi فارسی, Greek Ελληνικά, Italian Italiano, Khmer ខ្មែរ, Korean 한국어, Serbian Српски, Thai ภาษาไทย, Turkish Türkçe, Vietnamese Tiếng Việt.
English, Arabic العربية, Chinese simplified 简体中文, Chinese traditional 繁體中文, Dari دری, Dinka Thuɔŋjäŋ, Farsi فارسی, Greek Ελληνικά, Italian Italiano, Khmer ខ្មែរ, Korean 한국어, Serbian Српски, Thai ภาษาไทย, Turkish Türkçe, Vietnamese Tiếng Việt.