Time is running out for thousands of Australian homes and businesses to find out if they have faulty electrical cabling before it poses a serious danger, the Australian Competition and Consumer Commission has warned.

The degrading cable could cause fires or electric shocks from as early as 2016. An estimated 3,900 km of unsafe cable was supplied and approximately 2,800 km is yet to be remediated, recovered or scheduled for remediation under the recall. Approximately 28 per cent of the cable has been accounted for.

“The ACCC is extremely concerned that over 70 per cent of the cable supplied has not been accounted for under the recall,” ACCC Deputy Chair Delia Rickard said.

Today, the ACCC is holding an Infinity Regulatory Taskforce meeting with Electrical, Building and Australian Consumer Law regulators to discuss and agree what more is needed from businesses on this front.

“It is clear that all businesses in the supply chain need to be doing more to alert consumers to the recall and remediation options.”

“The ACCC is urging electricians, builders, and contractors to notify their customers and cable suppliers if they installed Infinity cables between 2010 and 2013,” Ms Rickard said.

Infinity cable and a cross section of cable

The ACCC recently undertook an advertising campaign to warn consumers about the risks of Infinity cables.

“Consumers that purchased new properties, undertook renovations, had appliances installed or had electrical work carried out in the past few years should contact a licensed electrician for a safety inspection to determine if Infinity cables were installed,” Ms Rickard said.

“Consumers should not attempt to inspect cables themselves. Any affected cable installed in accessible areas or near heat sources must be removed and replaced under the safety recall.”

Infinity cables were recalled last year after they failed electrical safety standards due to poor quality plastic insulation coating, which will become brittle prematurely. Once the insulation is brittle, physical contact with the cables could dislodge the insulation and lead to electric shock or possibly fires.

The risk of physical contact is highest in roof spaces and under raised floors. Cables exposed to prolonged high temperatures will degrade at a faster rate.

Table 1.1: Infinity cable recall data as at 5 August 2015

State

Installation period

KM
supplied

KM
remediated*

KM
recovered from warehouses

KM
scheduled for future remediation

KM
outstanding

Properties made safe

NSW

2010-13

1,849

19

-

-

1,830

92

QLD

2012-13

680

8

-

-

672

17

SA

2012-13

44

0

-

-

44

-

TAS

2013

4

0

-

-

4

-

VIC

2012-13

910

5

-

-

905

7

WA

2012-13

251

0

-

-

251

-

ACT

2011-13

162

5

-

-

157

182

NT

-

0

-

-

-

-

N/A

State not specified

-

-

191

403

479

-

61

TOTAL

-

3900

228

403

479

2790**

359

* remediated is replaced, rendered safe under the recall or returned to stores

**Cable remediated or recovered for unspecified states/territories has been deducted from total KM outstanding, as has cable scheduled for future remediation.