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On 21 August 2017, the ACCC published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.
The franchising model disclosure document sets out the recommended format for a franchisor’s disclosure document and includes tips to assist franchisors in meeting their disclosure obligations.
Non-compliance with the code may result in infringement notices or court proceedings, and may leave you liable to civil pecuniary penalties.
This document reviews the Broadband Speed Claims - Industry Guidance, addressing transparency issues with upload speeds and the growth of fixed wireless broadband.