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On 12 November 2016, a new law to protect small businesses from unfair terms in business-to-business standard form contracts took effect across Australia.
This report provides an account of the competition and fair trading issues raised with the ACCC during its engagement with the horticulture and viticulture industries, and the ACCC’s response to these issues.
The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.
This fact sheet explains your consumer rights and the steps you can take to resolve problems.
When you buy goods and services including disability-related purchases, you have rights under law.
This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
English and translated into Arabic العربية, Chinese simplified 简体中文, Greek Ελληνικά, Hindi हिन्दी, Italian | Italiano, Spanish | Español, Filipino | Tagalog, and Vietnamese Tiếng Việt. This guide explains your consumer rights in Easy English.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.