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This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
This publication is designed to help small businesses understand their key rights and responsibilities under the Competition and Consumer Act 2010 and the Australian Consumer Law.
Choosing the right hearing aid and provider can be difficult. Before you buy a hearing aid you can protect yourself by being a smart shopper.
The ACCC was alerted to potential consumer protection issues in the hearing aid industry through ABC RN’s Background Briefing program, Have I got a hearing aid for you.
On 12 November 2016, a new law to protect small businesses from unfair terms in business-to-business standard form contracts took effect across Australia.
When you buy goods and services including disability-related purchases, you have rights under law.
This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
English and translated into Arabic العربية, Chinese simplified 简体中文, Greek Ελληνικά, Hindi हिन्दी, Italian | Italiano, Spanish | Español, Filipino | Tagalog, and Vietnamese Tiếng Việt. This guide explains your consumer rights in Easy English.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.