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This report provides an update on key competition and consumer developments and trends in private health insurance between 1 July 2020 and 30 June 2021.
This report highlights key issues of concern in the funeral services sector and calls on businesses to review their contracts and pricing practices to ensure they comply with consumer and competition laws.
This publication is designed to help businesses understand their key responsibilities under the Australian Consumer Law and how to engage with consumers experiencing vulnerability.
In this booklet you will find answers to some of the questions most commonly asked by consumers.
This publication is designed to help small businesses understand their key rights and responsibilities under the Competition and Consumer Act 2010 and the Australian Consumer Law.
As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.