NBN wholesale service standards inquiry

The ACCC has published a position paper on the key matters examined in the inquiry to assist NBN Co and RSPs in the context of the longer-term access arrangements that will be negotiated in the Wholesale Broadband Agreement 4 (WBA4).

It has decided to defer making a final decision in the inquiry in recognition of the need for industry members to respond to the changing traffic volumes and usage patterns and other issues due to the COVID-19 pandemic.

The ACCC will resume the inquiry and decide whether to proceed to make a final access determination once the emergency health situation has stabilised and more is known about the impacts on the industry. We now expect the inquiry will be finalised before the end of 2020.